Customer Reviews

Based on 7 reviews
86%
(6)
0%
(0)
0%
(0)
14%
(1)
0%
(0)
K
K.D.
Simplified crews

Absolutley love them, great fit, so comfortable. Great service from Mooka

R
R.C.
Peach Simplified Crew

Absolutely love it! Nice weight for spring days, love the shape and sits so well and the colours are to die for

J
J.B.

Perfect fit. Love it.

J
J.
Not satisfied

A bit disappointed with my new purchase. I have purchased the Foxwood Simplified Crew previously and been very happy. On receiving my current one it is smaller in fit, the cuff and lower arm is too tight. All around something seems odd with the sleeve. I sent an email to Mookah but didn’t receive a reply.

Hi J,

Thank you for taking the time to leave a review. We apologise that you were not satisfied with your recent purchase of the Simplified Crew. We understand that the sizing and fit may not have met your expectations, and we want to make things right.

You can send the item back to us at Mookah Returns, PO Box 34 Inverloch, 3996. Please include your name and order number so we can process your return efficiently. We are expecting your item and will work to resolve the issue as quickly as possible.

In the meantime, could you please check your spam folder? We have sent you a couple of emails but have not received a reply. We also left a messagel and sent you a screenshot of the emails. We want to ensure that all communication is received and addressed.

Thank you for bringing this to our attention and giving us the opportunity to make things right. We value your satisfaction and hope to have the chance to improve your experience with Mookah.

Best regards,
Mookah Customer Service Team

E
E.
Washed SIMPLIFIED Crew light blue

Great comfortable crew for casual days. Love colour and true to size. Great service and deliver