FAQs

Are Goodsole sneakers true to size?

The 2001 Parallel and Crossroads tend to run approximately half a size small. If you're between sizes, Goodsole recommends trying the size up.

The clever part is the removable dual-footbed system, which also lets you fine-tune the amount of room inside your sneakers.

Need more help? See our Goodsole Fit Guide →

I have wide feet. Will Goodsoles suit me?

Goodsole Parallel and Crossroads aren't specifically classified as wide-fit sneakers, but their removable dual-footbed system gives you some flexibility with the fit.

For a snugger fit and maximum cushioning, wear both footbeds. If you need a little more room through the shoe, remove the bottom foam layer to create extra internal space.

We've also found plenty of Goodsole wearers with wider feet who use this feature to adjust the fit to suit them.

Can I wear my orthotics in Goodsoles?

Yes. Both supplied footbeds are removable. Goodsole recommends removing both footbeds and replacing them with your own custom orthotics.

Because orthotics vary considerably in shape, thickness and volume, the final fit will depend on your particular orthotic.

Are they comfortable for all-day wear?

Comfort is at the heart of Goodsole's design. The antimicrobial dual-density footbed combines cushioning with a firmer base layer for structure and stability.

Comfort is personal, of course, but one of the strongest themes we've seen from Goodsole wearers is just how comfortable they find them for everyday and extended wear.

Nicole says they are 10,000 step approved! Our staff wear these most days when working in store.

Do I need to wear them in?

Many Goodsole wearers (including our staff) tell us they find their sneakers comfortable straight out of the box, with little or no wearing-in period. As with any shoe, though, every foot is different and your experience may vary.

What is the Lightning Lace System?

Goodsole's Lightning Lace System (elastic laces) is designed for quick, easy on-and-off wear - one of the features that makes the Parallel such an easy everyday sneaker.

For those who aren't a fan of the lightning laces Your Goodsole sneakers include a packet of two space laces, so you can switch up both the look and feel of your sneakers.

Are Goodsoles suitable for work?

Yes - for everyday workplaces where sneakers are appropriate.

Their combination of comfort and contemporary styling makes Goodsoles an easy choice for everyday workwear, particularly if you're on your feet throughout the day. They're also easy to style with everything from casual pants and denim to dresses and more polished work outfits.

Goodsoles are lifestyle sneakers and aren't sold as occupational safety footwear, so always follow your workplace's footwear requirements.

Are they waterproof / how do I care for them?

No. Goodsole sneakers aren't sold as waterproof footwear. Goodsole recommends treating them before their first wear with a waterproofing spray suitable for the material and reapplying it periodically.

Goodsole recommends applying a suede-appropriate waterproofing spray before first wear and maintaining the suede with regular dry brushing. Avoid putting your Goodsoles in the washing machine, as machine washing may alter the properties of the materials.

Can I return them if the size isn't right?

Yes! At Mookah, we want you to love your Goodsole's. If they don’t fit, you can exchange or return them within our return policy guidelines. Please check our Returns & Exchanges page for more details.

Why our customers love these.

  • Lightning Lace System

  • Loved On Repeat

  • Cushioned Comfort

  • Dual Footbed

  • Gum Rubber Sole

  • All Day Wear

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Lightning Laces or classic laces? You choose. Every pair arrives fitted with Goodsole’s elastic Lightning Laces for easy on-and-off, plus two pairs of contrasting standard laces in the box - giving you three ways to lace them and plenty of ways to make them yours.