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Wanted: Customer Service Superstars!

Customer Service - Retail Position with Mookah |  

Love our brand, stores and environment?

Then why not join our team?

Do you love working with people?  Are you a motivated go getter like us? Then come and join our tight knit, creative and dynamic team. 

We are looking for an effortless match with the Mookah ethos and team - someone who is genuinely passionate about clothing, design + presentation and loves spending time with people. 

We need a casual customer service superstar or two, to assist and delight our community members in store, as well as being an ambassador for the mookah brand and its values.  If you are a professional, outgoing and engaging individual that thrives in a lively retail sales environment, then we would love to hear from you.

is responsible, dependable and a multi-tasker, and of course be able to work in a team environment and independently.

  • Excellent customer service and communication skills
  • A professional, welcoming character and presentation
  • High attention to detail
  • be energetic, fast working and self motivated
  • Excellent organisational skills and problem-solving ability
  • A passion for exceeding customer expectations
  • Ability to build ongoing rapport with customers
  • Ability to work independently and as part of a team
  • Be calm and professional under pressure, assertive when necessary
  • Ability to be self-directed  and proactive, as well as being able follow instructions and complete set tasks along with the deadlines.
  • Be able and happy to work weekends as required
  • Have a flexible schedule
  • Have a wonderful creative flair
  • Know your way around an IPAD, laptop and printer
  • Previous retail experience in fashion is an advantage
  • Most importantly be a team player, helpful and adaptable

No matter what role you play within our store you will be one of our store role models and represent the brand daily. We expect that you will present yourself and behave in a manner that reflects the mookah values. You must be responsible, dependable and enjoy a challenge.

If this sounds like you, drop your resume into one of our stores, outlining your skills, experience, qualities, flexibility and availability, and why you’d be a great fit for our store. Otherwise email your resume to


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